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72 Percent of Generation Z Want This Communication at Work

How will the generation who grew up with Twitter, texting, and Twitch.tv want to communicate at work? The answer will surprise you.

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BY Ryan Jenkins - 08 Nov 2017

PHOTO CREDIT: Getty Images

I normally help companies and seasoned leaders better lead, engage, and sell to Millennials and Generation Z, but recently I had the privilege of speaking to three hundred Generation Zers. I was speaking to a roomful of first-year college students about becoming 21st-century-ready professionals.

During my presentations I use live polling where audiences can use their mobile devices to answer polls and the results appear in real-time on my slides. Generation Z being the mobile mavens they are, instinctively interacted with the polls.

Here is how Generation Z responded to what communication method they will prefer at work.

People Wating Digital Tablet Mobile Phone Technology Concept>

Millennials pioneered many of the digital communication tools (texting, instant messaging, Slack, etc.) that have made the workplace more efficient and effective but some would argue less personable.

Generation Z has taken note and is hungry for more face-to-face communication. They are going to explore more in-person face-to-face communications and/or virtual face-to-face communications using Skype, Zoom, FaceTime, etc. where full sight, sound, and motion can enhance their communications at work.

Generation Z will continue to dip in and out of the five social channels they use everyday but they will also welcome the chance to communicate face-to-face.